We keep the world’s most important machinery running…YOURS!

Undoubtedly, the most important part of any solution is the support.  Keeping the system producing and running as efficiently as possible is just as essential as the initial design.  ICS has the tools and know-how to service and support everything we sell as well as most other major brands of industrial products.

At ICS, we categorize our field support services into two major levels: preventative and reactive.  Preventing downtime is the key to optimizing equipment effectiveness.  We work with our customers to develop comprehensive maintenance plans, including spare inventory lists, as well as providing technical assistance for specific maintenance tasks.  We also realize that sometimes equipment just breaks, so reacting to failures in a timely manner is also imperative.  We strive to respond to emergency service calls within 4 hours or less.

Ask about our Remote Connect Service for off-site monitoring and support.